Having problems getting into chat? 1 Year, 3 Months ago
I am going to sticky this because sometimes when we upgrade chat or update something, then members have issues logging into chat.
For those having issues getting into chat and getting messages such as "wrong flash version" or "wrong flash client", I refer you to the following post (this can be found by using the search function in the forum and searching for "clearing cache"):
sfraise wrote: We upgraded chat the other day and what is happening is your browser cache is still using the old client settings.
You need to clear the cache in your browser, close all browsers, then open up your browser again and come into chat. This should get rid of the old settings in your cache and let you in to chat.
To do this in IE go to tools-> internet options and click delete in web browser history section.
To do this in Firefox go to tools-> options-> privacy and click on settings in the privacy section and make sure "cache" is checked. Close the box and go to tools-> clear private data and this should clear out your cache.
Re:Having problems getting into chat? 1 Year, 3 Months ago
Karma: 0
Still cant get into chat! I downloaded the flash and got in once and now I cant get back in? I have cleared cache several times and restarting server as well!!!! I am more than frustrated!!!! Please help
Re:Having problems getting into chat? 1 Year, 3 Months ago
Karma: -135
Hmmm...
Try this, clear your cache again, restart your browser again, log onto the main site, then hit ctrl+f5 which should do a hard refresh, then try to get into chat.