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So... As most of you know OohYa has been down since Monday, almost an entire week! Our server upgrade seems to have gone horribly wrong, but at least we have the site back up. We are still on the old server and have just been told today that now it will take another week before they get us upgraded. I have no idea why it is taking so long other than our hosting company is simply incompetent. Most of the trouble stemmed from a check from one of our advertisers being 12 days late, the money from the check was what was to be used for the server upgrade. Our original hosting expired last week but our hosting company said they understood the dilema and that the site would remain up as I didn't want to renew the old plan for another 6 months. Of course the site did not remain up, and then when I paid for the upgrade nobody at the hosting company seemed to know how to get the site back up and on the new plan. After days of calling and emailing several different tech support people, being excalated to several different levels of support, and about pulling my hair out they finally got the site live again. But when I logged in to the server of course I discovered that we were still on the original server! When I called them back to ask them about this is when they told me very casually like it was no big deal, that it will take about 7 days to finish the upgrade lol! 7 more days of waiting when I was originally assured that it was a very simple process that could be done very quickly and without any issues. What a joke! I have several other websites with this same hosting company, many of them over 5 years old. I think that I will be looking into moving all of them to a different company soon. Add as favourites (0) | Quote this article on your site | Views: 4686 | Print | E-mail
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